Accounts Discussions

How do I update my credit card or payment information?

2016-11-02T02:41:11.3770000

If your credit card has expired and you need to update it, or you want to pay with a different credit card, you can do it from your "control panel" Click the "Dashboard" link located on the top menu, then click "Payment Method" from the left menu.
If you are using PayPal to pay for your subscription, you need to update your payment information directly on your PayPal account.

However; if you don’t have a PayPal account, but you used PayPal check out without a credit card you would need to cancel your current Pinmaps.net subscription and start a new one with the new credit card.
Rest assured you won’t lose your map and pins when you cancel your subscription to start a new one with the updated payment information.

How to Update Billing Info

2015-11-22T18:16:16.5000000

How do I go about updating my billing info? Thank you!

Subscription payment not accepting credit card information

2015-12-07T16:31:53.4630000

I have been a member of PinMaps since August 2013, using a personal PayPal account. However, I would like to update my subscription payment method using an AMEX Cashback Credit Card instead.

Per guidelines, I cancelled my recurring subscription and am trying to upgrade my account using a credit card this time. However it does not let me proceed and says "this card cannot be used". Why is that? It is an American Express which is in the list of accepted credit cards.

Please advise. Thank you.

Annual subscription payment

2015-11-22T18:32:32.8370000

Is there an annual subscription plan? or just monthly?

How to upgrade my account

2015-11-18T05:23:29.7270000

I'd like to upgrade to a paid account, how do I do this.